Tender Heart

Welcome to Tender Heart

Compassionate Care for a Life of Dignity & Comfort

At Tender Heart, we are committed to providing personalised, high-quality care that supports independent living, well-being, and dignity. Our dedicated team ensures you or your loved ones receive the best care experience with kindness and professionalism.

Who We are

Where Care Meets Dedication and Respect

At Tender Heart, we are more than just a care provider—we are a community built on compassion, trust, and dedication. Our team consists of highly trained professionals who are committed to delivering personalised care that promotes independence, dignity, and well-being. We believe that everyone deserves to live comfortably and confidently, knowing they have the support they need to lead a fulfilling life.

With a person-centred approach, we tailor our services to meet individual needs, ensuring that every person receives the right level of care and attention. Whether it’s daily living assistance, companionship, or specialised support, we are here to make a difference in people’s lives. At Tender Heart, we don’t just provide care—we build relationships that foster trust, security, and happiness.

Enhanced Quality of Life

We tailor our care plans to meet the unique needs of each resident, ensuring they receive the support necessary to enjoy a fulfilling life.

Peace of Mind for Families

By maintaining open communication and delivering reliable care, we provide families with confidence that their loved ones are in good hands.

Our Process

How We Deliver Exceptional Care

At Tender Heart, we deliver exceptional care by truly understanding each individual’s needs and tailoring support that enhances their independence and well-being. Through personalised care plans, compassionate delivery, and open communication with families, we ensure every step of the journey is handled with dignity, consistency, and trust.

Consultation

We begin with an in-depth consultation to understand your unique care requirements, preferences, and lifestyle. Our team takes the time to assess your needs and discuss the best care options available.

Assessment & Planning

A personalised care plan is developed, taking into account individual health conditions, support preferences, and daily living needs. We ensure that every plan is tailored for comfort, independence, and well-being.

Care Implementation

Once the plan is finalised, our dedicated caregivers step in to provide high-quality support, including personal care, companionship, mobility assistance, and more. Every service is delivered with compassion and professionalism.

Ongoing Support & Review

We continuously monitor progress, gather feedback, and make necessary adjustments to the care plan. Our priority is to ensure that individuals feel safe, supported, and empowered in their daily lives.

Personalised Care for Your Loved Ones

At Tender Heart, we understand that every individual has unique care needs. Our compassionate team provides tailored support, ensuring your loved ones receive the attention, companionship, and assistance they deserve in a familiar and comfortable setting.
Our Service

Dedicated Services for Comfort,
Independence & Well-Being

We provide tailored care solutions designed to enhance comfort, independence, and overall well-being. Our compassionate team ensures personalised support, allowing individuals to live with dignity and confidence.

Domiciliary Care

Receive compassionate and tailored support in the comfort of your home, ensuring independence and well-being with our expert domiciliary care services.

Compalex-Care-Needs-1-Image

Compalex Care Needs

Providing specialised care for individuals with complex health needs, ensuring personalised support, dignity, and enhanced quality of life.

Supported Living

Providing personalised support to help you live independently and confidently in your own home, with assistance tailored to your unique needs.

Finance-Management-1-image

Finance Management

Helping you manage your finances with ease, ensuring stability, security, and independence in handling daily expenses and budgeting.

Support With Hospital Appointment

Ensuring you attend medical appointments stress-free with reliable transport and compassionate assistance, providing support every step of the way.

Tender Heart Support With Walking And Accessing Community 1-image

Support With Walking And Accessing Community

Helping you stay active, independent, and engaged in your community with safe and reliable mobility support.

Cleaning Services

Keep your home clean, safe, and comfortable with our reliable cleaning services, ensuring a hygienic and stress-free living environment.

Why Choose Us

We go beyond care—we build trust, comfort, and lasting relationships

Professional Caregivers

Our trained and DBS-checked staff deliver care with warmth, skill, and dedication.

Personalised Care Plans

Support is tailored to match individual goals, routines, and personal preferences.

Trusted by Many

We’ve earned the trust of families through compassionate care and consistent support.

Comprehensive Services

From daily tasks to specialist care, we cover all your support needs under one roof.

Safety & Comfort

We maintain a safe, clean, and comforting environment to ensure peace of mind.

24/7 Availability

Round-the-clock assistance is always on hand—whenever you need us most.

Family Involvement

We involve families in care decisions with open, honest, and regular communication.

Regular Monitoring

Ongoing reviews help us adapt care as needs change, ensuring quality at every step.

Book an Appointment Today!

Your Comfort, Our Priority

We’re here to make living effortless for you or your loved ones. Schedule a consultation with our caring team and take the first step towards personalised support.

Testimonial

Client Feedback & Reviews

“Tender Heart has been a blessing for our family. The domiciliary care team treats my mother with the same love and respect we do at home. I can finally breathe knowing she’s in safe hands.

Amina Hussain

“Living with long-term health needs isn’t easy, but the team at Tender Heart makes it manageable. Their attention to detail and clinical care gives me confidence every single day.

Patrick O'Connell

“From managing hospital appointments to helping with finances and housework, Tender Heart handles it all with grace. Their non-regulated support services have been life-changing for my uncle.”

Margaret Thompson

“I used to feel quite lonely, but now, every week I have someone to walk with, chat with, and even pop to the shops with. Their companionship and support services have given me back my joy.”

Nokuthula Dlamini