Domiciliary Care
Helping You Live Comfortably & Independently at Home
Providing Quality Care, Comfort, and Independence at Home
At Tender Heart, we believe that everyone deserves the comfort and security of home, even when extra support is needed. Our Domiciliary Care services are designed to help individuals maintain their independence while receiving professional, compassionate assistance tailored to their needs. Whether it’s personal care, medication support, meal preparation, or companionship, our trained caregivers ensure that daily life remains comfortable and fulfilling.
We offer flexible care solutions to suit different lifestyles, providing assistance for a few hours a day or round-the-clock support. Our person-centred approach ensures that every individual receives high-quality, respectful care that enhances their well-being and dignity. With Tender Heart, you or your loved ones can continue to enjoy a safe, familiar environment while receiving the care and attention required for a better quality of life.
How We Work
Our Services Include
Our services are designed to provide compassionate, tailored support that enhances well-being and promotes independence. From personalised care to engaging activities, we ensure every individual receives the highest quality assistance with dignity and respect.
Bespoke care plans designed around individual needs, regularly reviewed to adapt as requirements change. From assistance with daily tasks to specialised support, we’re here for you.
Helping individuals maintain independence with daily tasks such as personal care, mobility assistance, meal preparation, and medication management—all delivered with compassion.
A variety of activities tailored to stimulate cognitive function, encourage social interaction, and promote emotional well-being, ensuring a fulfilling and enriching lifestyle.
Book an Appointment Today!
Your Comfort, Our Priority
We’re here to make living effortless for you or your loved ones. Schedule a consultation with our caring team and take the first step towards personalised support.
Why Choose Us
Why Tender Heart is the Right Choice for You
At Tender Heart, we understand that asking for care isn’t just about getting help with daily tasks—it’s about feeling respected, valued, and truly cared for. That’s why our approach is more than just a service; it’s about building trust, offering reassurance, and bringing a sense of comfort to every home we visit. Our dedicated team takes the time to understand your needs, listen to your concerns, and provide the kind of care that makes a real difference in your life.
Care That Feels Like Family
We know that letting someone into your home to provide care is a big decision. That’s why we treat every client with the same warmth, kindness, and dignity we would offer to our own loved ones. Our caregivers don’t just assist—they build real relationships, offering companionship, encouragement, and a friendly face every day.
Support That Fits Your Life, Not the Other Way Around
No two people are the same, and neither are their care needs. Whether you need a little help in the mornings, round-the-clock support, or just someone to check in and brighten your day, we create care plans that work around your lifestyle, routines, and preferences, ensuring you feel in control every step of the way.
Helping You Live Life on Your Terms
Our goal isn’t just to provide care—it’s to help you maintain your independence and enjoy life to the fullest. Whether it’s supporting you with personal care, helping you get out and about, or just being there to share a cup of tea and a chat, we’re here to make life easier, safer, and more enjoyable, without taking away the things that matter to you.
Common Questions
Frequently Asked Questions
Domiciliary care provides personalised support at home, helping individuals with daily tasks such as personal care, medication management, meal preparation, and companionship while promoting independence and dignity.
Anyone who needs extra support at home can benefit, including older adults, individuals with disabilities, people recovering from illness or surgery, and those with long-term conditions who prefer staying in their own home instead of moving to a care facility.
Our domiciliary care services include:
Personal care (bathing, dressing, toileting)
Medication reminders & support
Meal preparation & nutrition management
Housekeeping & light domestic tasks
Companionship & emotional support
Assistance with mobility & transportation
We offer flexible care schedules tailored to your needs—whether you need a few hours a week, daily visits, or full-time live-in support, we adapt to your requirements.
Yes! We prioritise personal compatibility and try to match you with a caregiver that suits your needs, preferences, and personality, ensuring a comfortable and trusting relationship.
Absolutely. All our caregivers undergo rigorous training, DBS (Disclosure & Barring Service) checks, and ongoing professional development to ensure high-quality, safe, and compassionate care.
We understand that care needs may evolve. Our care plans are completely flexible, allowing you to increase, decrease, or adjust services as needed to accommodate any changes in health or lifestyle.
The cost depends on the level of support required, frequency of visits, and specific services chosen. We provide tailored care plans with transparent pricing to ensure affordability without compromising on quality.
Yes, Tender Heart follows all Care Quality Commission (CQC) guidelines, ensuring that our care services meet the highest standards of safety, reliability, and professionalism.
Simply contact us for a free consultation. Our team will assess your needs, discuss your preferences, and create a personalised care plan to ensure the best possible support.
Testimonial
Client Feedback & Reviews
“Tender Heart has been an absolute blessing for our family. The caregivers are not only professional but also warm and understanding. My mother receives the best support while still enjoying her independence. Highly recommended!”
Aisha Patel
“After struggling to find the right care for my father, we finally found Tender Heart. Their team goes above and beyond to ensure he’s comfortable, safe, and happy. It gives us peace of mind knowing he’s in such capable hands.”
James Osei
“I was initially hesitant about domiciliary care, but the Tender Heart team made the transition so smooth. They respect my routine, listen to my needs, and have become a trusted part of my life. I can’t thank them enough.”
Fatima Khan
“The carers are incredibly kind, attentive, and professional. My grandmother now looks forward to their visits, and we can see how much happier and more confident she feels at home. A truly outstanding service!”
David Chen